Support
Need a hand with Wishdea? Write to us - a real person reads every message. Below you will also find answers to the questions we get most often.
Contact us
Questions about the app, a bug to report, or a request about your personal data - send it all to this address.
contact@wishdea.comWe usually reply within 2 business days. We answer in English, Polish and French.
Frequently asked questions
1.What is Wishdea?
Wishdea is a free app for creating and sharing wishlists. You add gift ideas - a name, a price, a link to the shop and a short description - put them in order of priority and share the whole list with a single link.
The people you share it with can reserve a gift, so two of them never buy you the same thing.
2.Do I need an account to reserve a gift?
No. Anyone who opens a shared wishlist can reserve a gift without signing up. The reservation is remembered in that browser, so you can cancel it later from the same device.
An account is only needed to create your own wishlist or to follow someone else's.
3.Will I see who reserved a gift from my list?
You will see that a gift has been reserved, but never by whom - that is the whole point of keeping the surprise.
If someone reserved a gift by mistake, you can free it up again from your list.
4.How do I share my wishlist?
Your list lives at its own address, wishdea.com/your-name. Copy that link and send it to whoever you want - by message, e-mail or however you like.
5.What is a private wishlist?
A private list is not open to everyone with the link. You can protect it with a passcode that you share only with the people you choose, and you decide individually who may follow it - each follow request waits for your approval.
6.Is Wishdea free?
Yes. Creating an account, building a wishlist, sharing it and reserving gifts are all free of charge.
7.I forgot my password. What now?
Choose "Forgot password" on the login screen and enter the e-mail address you signed up with. We will send you a link to set a new password. If the message does not arrive within a few minutes, check your spam folder and then write to us.
8.How do I change my wishlist address or display name?
Open Account settings after logging in. You can change your wishlist address there, along with your display name and your password. The old address keeps redirecting to the new one, so links you have already shared will not break.
9.How do I delete my account and my data?
In Account settings, at the very bottom, there is a "Delete account" option. Deletion is permanent - your wishlist and all its reservations are removed for good.
You can also write to us and we will handle it for you, together with any other request you have under the GDPR.
10.Do you sell the gifts shown on the lists?
No. Wishdea only stores the links added by the person who owns the list. Every purchase happens in an external shop, and we are not a party to it - so complaints, delivery and returns are handled by that shop.
11.How do I report a bug or inappropriate content?
Write to us at contact@wishdea.com. For a bug, please tell us what you were doing, what you expected and what happened instead, plus the device and browser you were using. For content that breaks the rules, send us the address of the list.